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Terms & Conditions

Conditions of Use

Welcome to Alchemy! Please read these Terms & Conditions (collectively with Alchemy’s Privacy Policy) fully and carefully before using www.alchemyforme.com and the products, services, content, promotions, vouchers, applications offered by Alchemy For Me and its associates.

 

The use of www.alchemyforme.com and the products, services, content, promotions, vouchers, applications offered by Alchemy For Me and its associates subjects you to the following conditions. If you visit or shop within this website, you accept these conditions.

Privacy

Please review our Privacy Policy, which also governs your visit to our website, to understand our practices.

 

We develop and sell feminine personal care products by way of single transaction or subscription plan and provide our customers with the additional benefit of utilizing vouchers and promotions. Our services are generally offered through our online e-commerce platform (alchemyforme.com). While our Products are sold in many countries worldwide, we only ship products directly to consumers in Singapore for now.

 

Acceptance of the Terms.

Binding Agreement. These Terms and Conditions create a binding and enforceable legal contract between Alchemy For Me and you, whether or not you are a registered user. By using the services in any manner, including, but not limited to, registering for an account, visiting, browsing or making purchases through the site, you agree to these terms and conditions and all other operating rules, policies and procedures that may be published from time to time on the site or through the services by us, each of which is incorporated by reference and each of which may be updated by us from time to time. If you do not accept these Terms of Service, you are not permitted to access or use the Services or purchase subscriptions or products from us.

 

User Eligibility. Our Products and Services are not offered to persons under the age of 16. You represent and warrant that you are at least 16 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms and to form a binding agreement, for yourself or on behalf of the person or entity committed by you to these Terms.

We may, in our sole discretion, refuse to offer the Services to any person or entity and change our eligibility criteria at any time.

 

Electric Communications

When you visit www.alchemyforme.com and/or send e-mails to us and/or provide your communication details and/or message our mobile phone hotline, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail, mobile services or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

 

Copyright

‍All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Alchemy For Me or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Alchemy For Me with copyright authorship for this collection by Alchemy, and protected by international copyright laws.

 

Trademarks

Alchemy’s trademarks and trade dress may not be used in connection with any product or service that is not Alchemy’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Alchemy. All other trademarks not owned by Alchemy For Me or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Alchemy For Me or its subsidiaries.

 

Content Accuracy. While we try to make sure that all content contained in the Services (other than any user-generated content, if applicable) is correct, it is not intended to amount to authority or advice on which reliance should be placed. Information made available through the Services is not a substitute for information from experts or professionals in the applicable area. You acknowledge that all Content accessed by you while using the Services is at your own risk and you will be solely responsible for any damage or loss to you or any other party resulting therefrom. We do not guarantee that any Content you access on or through the Services is or will continue to be accurate.

 

License and Site Access

Alchemy For Me grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Alchemy. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Alchemy. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Alchemy For Me and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilizing Alchemy’s name or trademarks without the express written consent of Alchemy. Any unauthorized use terminates the permission or license granted by Alchemy. You are granted a limited, revocable, and non-exclusive right to create a hyperlink to Alchemy For Me so long as the link does not portray Alchemy, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Alchemy For Me logo or other proprietary graphic or trademark as part of the link without express written permission.

 

Content Accuracy

While we try to make sure that all content contained in Alchemy For Me products and services (other than any user-generated content, if applicable) is correct, it is not intended to amount to authority or advice on which reliance should be placed. Information made available through Alchemy For Me products and services is not a substitute for information from experts or professionals in the applicable area. You acknowledge that all content accessed by you while using the Alchemy For Me products and services is at your own risk and you will be solely responsible for any damage or loss to you or any other party resulting therefrom. We do not guarantee that any content you access on or through the Alchemy For Me products and services will continue to be accurate.

 

Content Availability

We do not guarantee that any content will be made available on the site or through Alchemy For Me products and services. We reserve the right, but do not have any obligation, to

(i) remove, edit or modify any content in our sole discretion, at any time, without notice to you and for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such content or if we are concerned that you may have violated these Terms and Conditions), or for no reason at all and

(ii) remove or block any content from Alchemy For Me products and services.

 

User-Generated Content.

Our product and services, including the product review function, may contain interactive features that allow users to post, submit, publish, display, or transmit to other users or other persons (hereinafter, “post”) content or materials (collectively, “User Contributions”). User Contributions must in their entirety comply with all applicable federal, state, local and international laws and regulations. Without limiting the foregoing, User Contributions must not: (i) Contain any material which is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory or otherwise objectionable;

(ii) Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;

(iii) Infringe any patent, trademark, trade secret, copyright or other intellectual property or other rights of any other person;

(iv) violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms of Use and our Privacy Policy;

(v) Be likely to deceive any person;

(vi) promote any illegal activity, or advocate, promote or assist any unlawful act; (vii) cause annoyance, inconvenience or needless anxiety or be likely to upset, embarrass, alarm or annoy any other person;

(vii) impersonate any person, or misrepresent your identity or affiliation with any person or organization;

(ix) involve commercial activities or sales, such as contests, sweepstakes and other sales promotions, barter or advertising;

(x) give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case.

 

Links from the Site. If this Site contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked to this site, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

 

User Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with the involvement of a parent or guardian. Alchemy For Me and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

You agree that all information you provide to create your User Account is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy. It is a condition of your use of the site that all the information you provide on the site is correct, current, and complete.

 

Accuracy of Billing and Account Information

‍We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers,resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

 

Reviews, Comments, Emails and Other Content

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Alchemy For Me reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Alchemy For Me and its associates a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate,create derivative works from, distribute, and display such content throughout the world in any media. You grant Alchemy For Me and its associates and sub-licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify Alchemy For Me or its associates for all claims resulting from content you supply. Alchemy For Me has the right but not the obligation to monitor and edit or remove any activity or content. Alchemy For Me takes no responsibility and assumes no liability for any content posted by you or any third party.

 

ORDERING, DELIVERY, PAYMENTS AND BILLING.

Purchased Products and Services

The purchase of any Products or subscriptions offered by us, may be subjected to payments at the time of purchase or in the future, which in certain cases may include recurring, automatically renewing payment obligations.

Any payment terms presented to you in the process of using or signing up for a paid service are deemed part of these Terms and Conditions. Subscription services offerings are subjected to change based on the availability of products. We will notify you of the change prior to confirming your next payment.

Placing an Order. You may place an order at any time the site allows. An order submitted by you constitutes a legally binding offer given by you to us to purchase the products and/or services specified in the following order, subjected to these Terms and Conditions and on the terms stated when you sign up or place your order.

Fees for products and/or services will be stated at the time of your purchase or sign-up, as applicable, and provided in our FAQ or other pages. The fees for subscriptions’ plans may vary. Fees may be subjected to tax and refunds are subjected to our Refund Policy.

We only accept credit cards for payment of your subscription fees. All orders are subjected to acceptance by us. Your order will not be considered accepted until we have received payment of the purchase price of your order. We may send an acknowledgment of our receipt of your order to the email address you provide, after your payment for the order has been processed, so that you may print the information for your records. 

Our Products and Services are for your personal, non-commercial use, and once delivered to you may not be resold, redistributed, exported or used for any other commercial purpose. The rights you have under these Terms and Conditions are personal to you and are non-transferable.

 

Risk of Loss

All items purchased from Alchemy For Me are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

 

Payment Processing

We use third-party payment processors (including, but not limited to Stripe and PayPal) to bill you through a payment account linked to the information you provided in the Checkout page. The processing of payments will be subjected to the terms, conditions and privacy policies of the Payment Processor in addition to these Terms  and Conditions. More information is available in our Privacy Policy. We are not responsible for errors by the Payment Processors.

By choosing to use our products and services, you agree to pay us, through the Payment Processor you have selected. All charges at the prices then in effect for any use our products and services in accordance with the applicable payment terms, you authorize us, through the Payment Processor, to charge your chosen payment provider (your “Payment Method”). You agree to make payments using that selected Payment Method.

We reserve the right to correct any errors or mistakes that the Payment Processor makes even if it has already requested or received payment. The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, credit card issuer or other provider of your chosen Payment Method. If we, through the Payment Processor, do not receive payment from you, you agree to pay all amounts due on your Billing Account upon demand.

 

AUTO-RENEWALS AND RECURRING BILLING FOR SUBSCRIPTION SERVICES.

If your membership plan or subscription involves a recurring payment of a fee, unless you notify us before a charge that you want to cancel or do not want to automatically renew your membership or subscription, you understand it will automatically continue and you authorize us (without notice to you, unless required by applicable law) to collect the then-applicable fees and any taxes using any credit card we have on record for you.

If all credit cards we have on file for you are declined for payment of your subscription fees, we may cancel your subscription unless you provide us with a new credit card. If you provide us with a new credit card and are successfully charged before your subscription is cancelled, your new membership or subscription period will be based on the original renewal date and not the date of the successful charge.

Cancellation of Subscription. You may cancel your subscriptions by visiting your account details page provided on AlchemyForMe.com (your “Account Details – Subscriptions”) and adjusting your subscription preferences, or by contacting our Customer Service team via email at su*****@al**********.com. If you cancel your subscription, you will not receive a refund of any fees already paid.

More information on subscriptions can be found at our FAQ page. You acknowledge that the subscription Service has an initial and recurring payment feature, and you accept responsibility for all recurring charges prior to the effective date of cancellation of such Subscription Service.

 

Free Trials and Promotions

Any free trial or other promotion that provides access to a Product or Service (a “Trial Offer”) must be used within the specified time of the Trial Offer. You will be required to have a valid Payment Method on file in order to initiate a Trial Offer. You must stop using a Purchased Product and/or Service before the end of the Trial Offer period in order to avoid being charged for that Paid Product and/or Service. If you cancel prior to the end of the Trial Offer period and are inadvertently charged for a Purchased Service, please contact us at su*****@al**********.com.

Trial Offers are one-time only for new customers and are limited to one per customer. Alchemy reserves the rights to cancel the order and withhold the amount received.
Alchemy defines a new customer as a customer who has not purchased and / or used any Alchemy product for the past 2 years from the date of purchase.
When the order is cancelled due to an abuse of the Trial Offer, any refund made is solely up to Alchemy’s discretion.
Should a refund be made due to an abuse of the Trial Offer, a minimal sum of $1 will be subtracted from the refund due to administrative fees involved.
Additional terms and limitations may apply and will be more fully explained at the time you sign up for the Trial Offer. Any such additional terms and limitations are deemed part of these Terms.

Examples of Alchemy’s Trial Offers include but not limited to the following:
https://alchemyforme.com/liners-offer

 

Money-Back Guarantees

Alchemy’s Money-Back Guarantees are limited to 30 days from the day of purchase, unless otherwise stated in the promotion / offer.
For Money-Back Guarantees to hold, please adhere to the following:
1. Customers should only use the sample packet provided. Sample packets will not contain anymore than 4 pieces of each product.
2. Alchemy will only accept unopened, untouched and fully-sealed products due to sanitary and hygiene reasons.

 

Refunds of Unauthorized Goods

We cannot offer refunds, exchanges or customer service for Products that have been acquired from an unauthorized reseller, including, but not limited to, any seller on Amazon, eBay or similar online marketplaces.

 

Feedback and Suggestions

If the you provide Alchemy For Me with any kind of feedback, suggestions or comments (“Suggestions”) relating to the Alchemy For Me Products and/or Services (whether existing, non-existing, suggested or contemplated), if such Suggestions are, or may be subject to any Intellectual Property rights, such Suggestions shall be exclusively owned by Alchemy. By providing such Suggestion to Alchemy, you agree and acknowledge that Alchemy For Me may use the suggestion to:

(i) implement new features or customize and improve the Alchemy For Me Services,

(ii) provide ongoing assistance and technical support,

(iii) contact you regarding the Suggestions.

Additionally, you represent and warrant that such feedback is accurate, and irrevocably assign to Alchemy For Me any right, title and interest you may have in such Suggestions and explicitly, and you irrevocably waive any and all claims relating to any past, present or future moral rights, artists’ rights, or any other similar rights worldwide in or to such Suggestions.

 

Product Descriptions

‍Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

Alchemy For Me and its associates attempt to be as accurate as possible. However, Alchemy For Me does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. Reviews, feedback and information from Alchemy For Me are written based on our opinions on, findings and experience with the products. As such Alchemy For Me does not warrant that your experience with the products will be entirely similar. Alchemy For Me has made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subjected to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. 

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY ALCHEMY FOR ME ON AN “AS IS” AND “AS AVAILABLE” BASIS. ALCHEMY FOR ME MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, ALCHEMY FOR ME DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,IMPLIED WARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ALCHEMY FOR ME DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM ALCHEMY FOR ME ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ALCHEMY FOR ME WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE AND THE USE OF ALCHEMY FOR ME’S PRODUCTS, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

 

Applicable Laws

By visiting Alchemy For Me, you agree that the laws of the state of Singapore, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Alchemy For Me and/or its associates.

 

Disputes

Any dispute relating in anyway to your visit to Alchemy For Me or to products you purchase through Alchemy For Me shall be submitted to confidential arbitration in Singapore, except that, to the extent you have in any manner violated or threatened to violate Alchemy For Me’s intellectual property rights, Alchemy For Me may seek injunctive or other appropriate relief in any state or federal court in the state of Singapore, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the Singapore International Arbitration Centre. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Site Policies, Modification and Severability

Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to Alchemy For Me. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

QUESTIONS: Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by contacting us. Alternatively, you can email us at: su*****@al**********.com